GENERAL TERMS AND CONDITIONS OF SALE AND SEASONAL FURNISHED RENTAL AGREEMENT

1. FORMATION OF THE CONTRACT AND RENTAL PRICE

The contract becomes binding and final only after receipt of the deposit, which is equal to 25% of the rental amount. The parties’ commitment is binding and final and cannot be rescinded.
The tenant agrees to pay the balance of the rental price 30 (thirty) days prior to arrival. For any contract signed less than 1 (one) month before the start of the stay, the full amount due must be paid in full upon receipt of the contract.
The tenant, having paid a deposit toward the rental, agrees to take possession of the premises at the time specified in the contract and to pay the balance of the rental price regardless of any circumstances that may arise, such as illness, accident, or unforeseen event. In the event that these conditions are not met, the agent shall be entitled to immediately re-rent the premises covered by this contract. However, the tenant shall remain liable for payment of the balance of the rental price. If the premises can be re-rented, only the loss suffered by the owner and the agency commission shall be retained as minimum compensation.
Conversely, the landlord’s failure to make the premises available, for any reason whatsoever, shall result in the payment of compensation to the tenant equal to the amount of the deposit.

2- SECURITY DEPOSIT

The amount of the security deposit is specified in the contract. It must be paid before taking possession of the premises, by check or bank authorization.
The check will be destroyed or the bank authorization voided after the property has been inspected and all rental-related invoices have been received.
The security deposit is paid to cover any damage that may be caused to the rented property and to the furnishings or other items in the premises, as well as to cover various charges and utilities. This security deposit shall under no circumstances be considered an advance payment of the rent and shall not accrue any interest. This amount will be refunded after deducting the cost of replaced items, any repair costs, additional cleaning fees, and telephone charges, and generally after payment of all invoices payable by the tenant in accordance with this contract. If the security deposit proves insufficient, the tenant agrees to make up the difference. If the rental property has a telephone, the security deposit will be refunded only after receipt of the bills.

3- ADDITIONAL COSTS

The visitor’s tax (amount determined based on the property’s classification) is collected in the name of and on behalf of the local authority.
Visitor’s taxes collected at the time of booking for the number of people initially declared are non-refundable.
Additional charges related to any extra services or amenities requested by the tenant may be added to the rental price and the security deposit.

4- DURATION

Booking the vacation rental, which is the subject of the rental agreement, through the Agency implies unconditional acceptance of the following general terms and conditions, which the customer acknowledges having read, as well as the specific terms and conditions for seasonal rentals included in the agreement. The rental may not be extended without the prior consent of the owner or the Agency, or its agent; such an extension, agreed upon by both parties, shall in no way alter the temporary nature of the occupancy granted under a seasonal rental, which the tenant hereby expressly accepts.
The tenant hereby declares on his or her honor that he or she does not engage in and does not seek to engage in any professional activity in connection with the rental, and that the premises covered by this contract are rented to him or her solely as a temporary residence; these are essential conditions without which this rental would not have been granted.

5. OBLIGATIONS OF THE LESSEE

The tenant agrees to accept the leased premises in the condition they are in at the time of taking possession.

• Under penalty of termination, the tenant may not, under any circumstances, sublet or assign his rights under the lease agreement without the express consent of the landlord or his agent; he must occupy the leased premises in a proper and orderly manner and may not, under any circumstances, store furniture there, with the exception of linens and small items.

• Under penalty of termination, the tenant may not, under any circumstances, organize any event whatsoever on the rented premises (parties, film shoots, etc.) without the express prior consent of the owner or the owner’s representative, who may make their consent contingent upon the payment of an additional rent, payable in advance.

• Under no circumstances may the currently leased premises be occupied by more people than specified in the lease agreement, unless the agent has given prior consent; the agent may charge an additional rent or refuse entry to the property.

• The tenant must accept the presence on the premises of the property that is the subject of this lease of any staff of the owner who are responsible for the supervision and/or maintenance of the property.

• The tenant must allow any urgent work necessary to maintain the leased premises and common facilities to be carried out on the premises, without seeking recourse against the agency for any delay in the completion of such work.

• The tenant must allow the necessary work to be carried out on the premises to maintain the rented premises in good condition (maintenance of the garden, pool, hot tub, etc.).

• The tenant may not bring any animals into the premises currently being leased, even temporarily, except for those that cannot be prohibited by law, unless authorized by the agent.

• If renting in an apartment building, tenants shall, as occupants of the premises, comply with the building’s rules and regulations, which they acknowledge having read. It is expressly prohibited to hang laundry on windows and balconies.
  The tenant shall ensure that the volume of radios, TVs, etc., does not disturb the neighbors. The tenant shall be personally liable for any noise, smoke, or other nuisance constituting an abnormal disturbance to the neighborhood that may be caused.

• If the keys are lost, the agent may require that the locks on the property be replaced, determine the cost of any work performed by a specialist, and deduct the corresponding amount from the security deposit.

• If the rented property is put up for sale, the tenant must allow viewings of the premises by appointment, scheduled at least 48 hours in advance.

6. LANDLORD'S OBLIGATIONS

The landlord agrees to provide the tenant with the rented dwelling in accordance with the property description and to comply with the obligations arising from the lease agreement.

7- INSURANCE

The lessee shall be required to obtain insurance from an insurance company covering the risks of theft, fire, glass breakage, and water damage, and more generally covering all rental risks, including both the rented furnishings and claims by neighbors and third parties.

8. TERMINATION

In the event of failure to pay by the due dates or breach of any provision of this agreement, and eight days after a formal notice has gone unanswered, the lessor may demand the immediate termination of the lease agreement, and the lessee must vacate the leased premises upon a simple order from the judge presiding over summary proceedings.

9. CANCELLATION POLICY

9.1 – If the customer cancels their reservation more than 120 (one hundred twenty) days before the arrival date, the lessor agrees to refund the lessee the full amount of this initial payment.
9.2 – If the customer cancels their reservation less than 120 (one hundred twenty) days before the arrival date, but more than 30 (thirty) days before the arrival date, the lessor agrees to refund the customer half of this initial payment.
9.3 – If the customer cancels their reservation less than 30 (thirty) days before the arrival date, no refund will be issued.
9.4 – An early departure during the stay or an arrival after the start date of the stay specified in the rental agreement will not result in any refund. The amount of the rent and any additional services, whether included or not, will remain the property of the lessor.

10. “FORCE MAJEURE” CANCELLATION POLICY

The terms and conditions in Section 10 supersede and replace all terms and conditions in Section 9 above if the stay becomes impossible:
Due to measures imposed on tenants or landlords as part of the fight against the COVID-19 pandemic: a new lockdown, travel restrictions, a ban on staying in a second home, or any decisions made by the French authorities and/or those of the tenant’s country of residence that prevent the tenant from traveling to their place of stay;
Due to the closure of the ski area and the resort’s ski lifts, by order of the competent administrative authority, for health reasons related to COVID-19, during the tenant’s reservation dates, provided that this administrative closure occurs during the ski area’s winter operating season and is enacted after the tenant’s reservation date.

The parties agree:

10.1 - Cancellation by the Lessor: The Lessee shall not be entitled to any compensation of any amount or nature whatsoever.
10.2 - Cancellation by the Lessee: The Lessor shall refund to the Lessee the full amount paid under this contract, with the exception of services, which will be refunded in accordance with the terms of the relevant service provider, and administrative and cancellation insurance fees. If the cancellation occurs during the stay, the refund will be made on a pro rata basis.

The lessor or lessee shall notify the other party as soon as possible of any inability to perform its contractual obligations. Any amounts already paid by the lessee shall be refunded as soon as possible following notification of the inability to perform the contractual obligations.

Exclusions:

Refund requests are excluded for reasons known at the time of booking, including the closure of ski lifts and/or ski areas.
Failure by the guest to present a valid Health Pass, if required by authorities to access certain facilities such as ski lifts, does not constitute grounds for cancellation or a refund.
The closure of facilities such as swimming pools, spas (sauna, steam room, jacuzzi), and gyms, imposed due to the COVID-19 health crisis, does not under any circumstances constitute grounds for a refund or a reduction in rent.

Force Majeure: The Host or the Guest may cancel or postpone the reservation in the event of force majeure.
Force majeure events justifying, at any time, the cancellation or postponement of the Customer’s reservation include any health, weather, economic, political, or social situations at the local, national, or international level beyond the control of the Host and the Customer that make it impossible to fulfill all or part of the obligations set forth in the contract.

11. CONSUMER MEDIATION

In accordance with Articles L611-1 et seq. and R612-1 et seq. of the Consumer Code, it is provided that for any contractual dispute concerning the performance of the rental agreement and/or the provision of services that could not be resolved through a complaint previously filed with our customer service department, the Consumer may seek mediation free of charge. The Consumer may contact the National Association of Mediators (ANM) either by mail at 2 rue de Colmar, 94300 VINCENNES, or by email by completing the online referral form at the following address: www.anm-conso.com.

12. PROTECTION OF PERSONAL DATA

Your personal data collected in connection with the lease agreement is subject to automated or computerized processing necessary for its execution. It may be used in connection with the enforcement of regulations such as those relating to the prevention of money laundering and terrorist financing. Your personal data is retained for the entire duration of the contract, plus the applicable statutory limitation periods. It is intended for CHALET SNOWFALL EDITION ( SNOWFALL EDITION). The data controller takes all necessary measures to ensure the security and integrity of the data. It implements a system for reporting incidents affecting the data to the user within the legal timeframe following its awareness of such an incident.

In accordance with the French Data Protection Act, you have the right to access, correct, delete, object to, and transfer your data.
These rights may be exercised by sending an email to: office@chaletsnowfall.com

Users may also file a complaint with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés) at 3 place de Fontenoy, TSA 80715, 75334 PARIS Cedex 08 (www.cnil.fr).

In addition, since the data controller collects customers’ phone numbers, you may register on the do-not-call list established for consumers under Article L. 223-1 of the Consumer Code.